We make every effort to ship your order the same day it is received. We ship 6 days a week Monday through Saturday 8am to 5pm PST twice a day. When an item on your order has been released for shipment, a shipping confirmation email will be sent with the carrier and shipment information.
Contact us for rush orders and/or special circumstances.
Important Mailing Instructions
To ensure prompt delivery of your products, the US Postal Service requires the recipient's full name and complete address, including suite or apartment number where applicable. Due to the large volume of orders we receive, we cannot be responsible for verifying shipping addresses. So please be sure to verify the accuracy and completeness of your shipping address; otherwise, any shipments returned to us by the US Postal Service for an insufficient or incorrect address will be re-sent to the correct address at your expense.
TrainMovies.com is a separate company from Charles Smiley Presents.